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SecurityTrax Single Sign On (SSO)


Single Sign On allows a user to go from SecurityTrax to with one login when you set up your credentials in SecurityTrax.


  1. Dealer must have an active connected Integration. To learn more go to How to Manage Admin Settings
  2. User must have an active account.
  3. Customer account has been linked to To learn more go to How to Manage Accounts with

How To Set Up Single Sign On

User Setup – This will allow the User to connect with

In order to link a User's account, a valid Username, Password and a Web Services Token is required. This is the same Username and Password that is used to login to This allows the use of Tech Tools seamlessly from SecurityTrax.

If you do not already have a Web Services Token follow these steps to get one:

  1. Log into partner portal
  2. Navigate to "My Profile" under your username in the top right
  3. Click on "Two Factor Authentication"
  4. At the bottom of the page under the Web Services section click on "Generate Token"
  5. This will ask you to name your token, provide a name and click "Generate"
  6. A Token has now been created, click on the eye icon of the newly generated token to view and copy it.
  7. Note it down for use in SecurityTrax

Once you have your account Username, Password and Token do the following to set up the Single Sign On inside SecurityTrax:

  1. While logged into SecurityTrax, click on your Avatar and select Account.
    • Note: Each user will need to set this up for themselves in their account settings.
  2. In the navigation area on the left, select Integrations.

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  1. Select an Interactive Service Provider that is integrated with 

Note: A red X in the linked column indicates that no current connection exists for the user. 

          2. Input your Token into the 2 Factor Authentication box, input your partner portal Username and Password.

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3.  Click Save.

How to use Single Sign On

  1. Go to the desired customer's record.
  2. Click on Customer on the left nav (on mobile this option is at the bottom).
  3. Navigate to the Interactive Service Provider section.
  4. Click on the Tech Tool down arrow.


  1. Select Mobile Tech to view this customer's Mobile Tech in
  2. Select Remote Toolkit to view this customer's Remote Toolkit in
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