How to Manage Alarm.com Admin Settings
Alarm.com admin settings location
- While logged into SecurityTrax, click on the company menu
. - Under Admin, click Company Settings.
- Scroll down to the Integrations section.
- In the Integrations section, click Interactive Service Providers.
Setting up your connection
- While in the Interactive Service Providers section, click Add to create a new connection.
- Here you can enter a name and confirm the Interactive Service Provider is Alarm.com by selecting it from the dropdown list.
- Click Save to create.
- If previously created, click on the desired row.
- Click on the Integrations tab.
Fill out the information as described below.
Credentials
Enter your Alarm.com credentials and click Save or continue with the other options as listed below.
- Note: A status message will appear above to show if the connection was made.
Environment
Select the Alarm.com environment you are connecting to. This will most likely be a Production or Live site.
Two-Factor Authentication
If you are using two Factor Authentication with Alarm.com, you can enter your ID here.
- Note: If you are using Two Factor Authentication with Alarm.com and do not enter this ID, the connection will be broken. To learn more about Two-Factor Authentication or to make your site exempt, please contact your Alarm.com rep.
Default branch ID
You have the option to add your default branch ID (if more than 1 branch exists with Alarm.com).
How to update Alarm.com leads settings
- Click Leads.
- Click Import Leads From Alarm.com to turn on this feature.
- Make all desired changes.
- Click Save.
Note: Partner Companies and Campaigns can be created and managed under Partner Companies. See How to Manage Partner Companies.
How to update Alarm.com tasks settings
- Click Tasks.
- Click Enable Service Tasks to turn on this feature.
- Make all desired changes.
- Click Enable Upsell Tasks to turn on this feature.
- Make all desired changes.
- Click Save.