To learn more about connecting an account with Guardian Protection Services see Create a customer with Guardian Protection Services.
View the Guardian Protection Services Account
- While on the customer record, click on the Customer tab.
- Navigate to the Central Station section.
- Click the Manage button.
Managing the Account
Manage the connection through SecurityTrax. Here is what you can do from there. Here is a list of options you can Manage from here.
Unlinking the account does not delete the account with the Guardian Protection Services Central Station or in SecurityTrax. Clicking this button will just break the link.
This top section is the customer's basic information. Note: Some of this information is not editable here. If you want to edit those, you will need to exit this screen and edit them on the customer record directly.
View or Add the Emergency Contacts here.
This is a list of installed customer equipment with area, zone, description, and status.
View the Agency Contacts here. If no Agency Contacts have been set, you will be able to add them here. You can only add one Police, one Fire, and one Medical agency. Once these are set, there is no way to edit or remove them.