How to Clean Up an ADT Order

To clean up an ADT order 

1. While in the customer record, click System.
2. Scroll down to the Central Station section.
3. On the Central Station section, click Manage Account.
4. In the ADT Customer Form window, click Clean Up.
5. Update any desired fields.
6. Click Save.

Note: Fields on this page will change based on the customer's plan with ADT.

To add a payment method  

1. While on the Clean Up screen in the ADT Customer Form window, scroll down to the Billing Data section.
2. In the Billing Data section, click Add.
3. In the Edit / Create Billing window, select the type of payment method.
   • Note: The data fields inside the window will change based on the type of payment method selected.
4. Enter values in each of the fields in the Edit / Create Billing window.
   • Note: The Billing Frequency will default to Monthly if not changed or set.
5. Click Save.

To edit a payment method  

1. While on the Clean Up screen in the ADT Customer Form window, scroll down to the Billing Data section.
2. In the Billing Data section, select a payment method.
3. Click Edit.
4. In the Edit / Create Billing window, update the desired data.
   • Note: The Billing Frequency will default to Monthly if not changed or set.
5. Click Save.