To make an ADT rate adjustment
- While in the customer record, click System.
- Scroll down to the Central Station section.
- On the Central Station section, click Manage Account.
- In the ADT Customer Form window, click Rate Adjustment.
- Update any desired fields.
- Click Save.
Note: To avoid funding issues you must get preapproval from ADT Dealer Support Management and have the account noted with the approval before you use this service.