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SecurityTrax

BOLD Integration

Utilize the BOLD integration within SecurityTrax to create and manage customers in your Dynamark, Security Partners, Alarm Central, or Legacy Security Services account without leaving SecurityTrax. This document guides you through the setup steps.

 

First, you need to create the desired Monitoring Company in SecurityTrax by following the steps here. Return to this page when complete.

 

Integration Settings 

To set up the Integration, select the Integrations tab. Below are descriptions of the fields on this page.

Account Status

Displays the account status, which informs you whether the account is successfully connected.

Manage Connection

Select this button to add or edit your dealer username and password with your BOLD Central Station.

Change Password

You can change your BOLD password from within SecurityTrax. Note: The integration must be connected to successfully change the password.

Enable

Make sure this slider is set to On in order for this integration to appear on the customer record.

Cache Enabled

Set this to On if you would like to enable cache.

Additional Settings

This section allows you to choose Systems, Transmitter Types, and Receiver Line Prefixes to display when creating an account. If selected here, they will be the ONLY options available when creating an account. By default, all Systems and Transmitter Types are available when creating an account. Which is a very long list. By default, Receiver Line Prefixes may be manually entered when creating an account. 

 

Account Number Blocks 

Account number blocks are assigned by the Central Station. If you have an Account Number Block from them, you can add that here. This will allow you to select the next account number on a customer record.

Select the Account Number Blocks tab to add account number blocks:

  1. Select Add.
  2. Set the beginning and end of the block.
  3. Set the receiver number.
  4. Set the two-way flag if desired.
  5. Enable the block.
  6. Select Save.

Note: Once an account number block is set as Inactive, it cannot be made active again.

 

Creating a Customer Account with BOLD Integration

To connect a customer account, see BOLD Integration.

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