FAQs

Question:

When I opened the URL: “https://api.staging.securitytrax.com/sandbox/”, I just get an error page.

Answer:

That URL can’t be open as it will only accept API requests. If you’d like to view the actual v3 UI, use this URL: https://app.staging.securitytrax.com/sandbox/login  

The app.staging.securitytrax.com/sandbox URL will respond to an API request, but it’s going through a reverse proxy to api.staging.securitytrax.com. So when doing API requests, it’s better to use the api.staging URL.

Question:

When I tried the API test on swagger, it failed with a 401 Error! (screenshot: https://prnt.sc/ma97eg)

Answer:

You’re actually on the live staging docs, which uses a different username and password. Use this URL for the docs: https://api-docs.staging.securitytrax.com/sandbox