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SecurityTrax

How to Manage Monitoring Companies

Getting Started

Monitoring companies (or central stations) can easily be managed and integrated with by using the SecurityTrax CRM. SecurityTrax integrates with numerous monitoring companies. New integrations are being developed continuously and more quickly when using established platforms such as Stages, Bold, or Mastermind.  

To view your list of monitoring companies

  1. Click Admin in the top navigation.
  2. Select Company Settings from the Admin menu.
  3. Scroll down to the Integrations section.
  4. In the Integrations section, click Monitoring Companies.

To create a new monitoring company

  1. In the Monitoring Companies section, click Add.
  2. In the Add Monitoring Company window, fill out the necessary fields.
  3. Click Save.

Note: After creating a new monitoring company you need to set up the monitoring company integration in order to share data with the monitoring company.

To set up the monitoring company integration

  1. In the Monitoring Companies section, click the Edit icon Pencil Edit Icon.png on the row of the desired monitoring company.
  2. In the Monitoring Company window, click Integration.
  3. Fill out the necessary fields.
  4. Click Save.

To edit a monitoring company

  1. In the Monitoring Companies section, click the Edit icon Pencil Edit Icon.png on the row of the desired monitoring company.
  2. In the Monitoring Company window, fill out the necessary fields.
  3. Click Save.

To manage account number blocks

  1. In the Monitoring Companies section, click the Edit icon Pencil Edit Icon.png on the row of the desired monitoring company.
  2. In the Monitoring Company window, click Account Number Blocks.
  3. Enter the account number block.
  4. Click Save.

Note: Not all monitoring companies will have the ability to add account number blocks. 

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