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SecurityTrax

How To Manage RMAs

Return Merchandise Authorization (RMA) can be used to send faulty/unneeded equipment back to your suppliers when appropriate.

To view the RMA Report

  1. While in Company Inventory, click on RMA in the left menu.
    • Note: All current spillage reports will be displayed, by default.

To filter the RMA report

  1. While on the RMA page, navigate to the filter area.
  2. Select a status (Open or Closed) from the Status dropdown menu.
  3. Click Search.

To edit an RMA Report

  1. While on the RMA page, click on the row of the desired RMA report.
  2. Select a recipient from the Recipient dropdown menu.
  3. Choose a vendor from the Vendor dropdown menu.
  4.  
  5. Click Review.
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